Operations & Outreach Assistant

What you'll do

• Triage broker inboxes twice a day; draft replies in the SCR voice, flag urgent items, file the rest.
• Own the brokers' calendars — showings, listing appointments, buyer/seller consultations, closings — and defend deep-work blocks.
• Run daily outreach in GoHighLevel: past-client touches, sphere check-ins, review requests, referral asks, birthday/closing-anniversary notes.
• Speed-to-lead follow-up on new inbound leads (Zillow, Realtor.com, IDX, IG) during your shift; qualify with our script and book the broker.
• Keep the CRM clean: contact records, tags, notes, source attribution, next-action tasks — nothing falls out of a stage.
• Prep buyer/seller research packets: comps, tax records, school data, HOA docs, plat maps, neighborhood one-pagers.
• Support listing and transaction coordination: chase disclosures, upload docs to the transaction file, ping vendors, remind the client.
• Report weekly on outreach volume, contacts, appointments booked, appointments held, and pipeline movement.

What we're looking for

• 2+ years supporting a real estate professional, brokerage, or team (US brokerage strongly preferred).
• Hands-on GoHighLevel experience — you can run workflows, tag contacts, and send campaigns without hand-holding.
• Clean, warm written English so the brokers can send your draft with one edit.
• Comfortable on the phone for outreach and lead follow-up; neutral-accent spoken English.
• Proactive, discreet with client information, and organized enough to keep two brokers unblocked.
• Reliable overlap with US Eastern Time business hours.

Tools you'll use

Compensation

Competitive monthly pay, disclosed in your written offer if you're selected.